Returns & Warranty

Returns

30-Day Money-Back Guarantee: We understand that sometimes things don't work out as planned. That's why we offer a 30-day money-back guarantee on all products. If you're not satisfied with your purchase, simply return the item in its original condition within 30 days of receipt for a full refund.

Return Instructions:

    1. Contact Us: Email us or send a WhatsApp. The information you can find on our Contact page.to initiate the return process.

    2. Packaging: Carefully repackage the item in its original packaging, including all accessories and manuals.

    3. Shipping: Ship the item back to the following address:
      Address: Olympia 1
      Zipcode: 1213 NL
      Country: The Netherlands


Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or the wrong item was shipped.

Warranty

2-Year Warranty on AI-Box: We stand behind the quality of our AI-Box. That's why we offer a 2-year warranty on this product. If your AI-Box develops a defect during the warranty period, we will repair or replace it at no cost to you.

Warranty Exclusions: The warranty does not cover damage caused by:

  • Misuse, abuse, or neglect

  • Unauthorized repairs or modifications

  • Acts of God or natural disasters

    For any further questions or concerns regarding shipping, returns, or warranty, please feel free to contact our customer support team.

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